Warranty & Repairs Policy

Our warranty policy helps to our customer in case of defects, design and workmanship after purchase of the product. ON purchasing a product, you will be able to see the applicable warranty for that specific product page.
Note: For electronic devices that have your personal data stored, it is very important that you back up the data and remove any passwords before sending them for repair; otherwise, the approved repair vendor may not be able to repair your device or wipe all the information. Also you can remove your saved personal information from the item.

How long will the repair take?
When the approved repair vendor receives your item, it will be inspected and the issue will be diagnosed. If the defect is covered by the warranty, you should receive your item within 15-20 business days, but could take slightly longer. You may aslo contact to concern brand manufacturer service center which you can check on the manufacturer website.

Shipping costs?
Shipping costs are covered by us, in case the item is still under warranty and the problem is covered by warranty. Shipping costs will be covered only if the item is to be shipped from the same country as it was delivered to the customer.
If the defects is not covered by the warranty, or if the warranty has been voided (due to physical damaged), we will check with approved repaire vendor with a quote for repair cost, if the repair is possible. Same we will inform you can decide whether you want to repair at an additional cost, or have the item returned to you. Payment for such repairs, including delivery charges, will have to be paid before we start the repairs process.

• Please not all products are not covered by the warranty, please always check the product page to know if it included in warranty or not.
• After the repair or replacement the item you will get the remaining period of warranty not the again full period of warranty.
• The time required to obtain device information or customer approval is not included within the Turn Around Time (TAT) of the repair process.
• The customer confirms that all information provided during the warranty claim is 100% correct.
• The warranty will not be covered under the below conditions:
  • • Defect or damage misuse by customer mean does not following the instructions for use.
  • • Liquid spill on the product.
  • • Product having un-authorized repairs.
• The customer ensure that the item is packed in its original box or wrapped safely to avoid any damage during transit. If the item is damaged, Varsai will not be responsible for the same and the claimed item will be send back to the customer without repairing.